FIND OUT MORE

YOUR ALL INCLUSIVE PASS TO XBOX

Xbox console
Xbox Game Pass Ultimate
No Upfront Cost

Get an Xbox Series X or Xbox Series S console and 24 months of Xbox Game Pass Ultimate from £20.99 a month for 24 months. Play a library of over 100 high-quality games, new games on day one like Halo Infinite and Forza Horizon 5, join friends with online multiplayer and get an EA Play membership.^

 With no upfront cost, Xbox All Access has everything you need to experience next-gen gaming. 

Xbox All Access

1. Choose your console

Select an Xbox Series X or Xbox Series S console

2. Enrol with ease

Qualify and enjoy low monthly payments with nothing due today^

3. Start right away

Your Xbox Game Pass Ultimate membership will be waiting for you on your new console

Xbox All Access - Series X

The fastest, most powerful Xbox ever.

£28.99/mo.

No upfront cost and 0% APR for 24 months with Klarna^

Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

  • Xbox Series X Console
  • 24 Months of Xbox Game Pass Ultimate
Join Now

Xbox All Access - Series S

Next-gen performance in the smallest Xbox ever.

£20.99/mo.

No upfront cost and 0% APR for 24 months with Klarna^

Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

  • Xbox Series S Console
  • 24 Months of Xbox Game Pass Ultimate
Join Now

Get Ready for Xbox All Access

Eligibility check list

To be eligible to apply for Fixed Sum
Credit, what you will need

What to expect

How it works and
what you should know

Frequently asked questions

Understand the most Frequently
asked questions

HOW IT WORKS

Includes 24 Months of Xbox Game Pass Ultimate

PICK YOUR PERFECT XBOX CONSOLE

Specifications

Xbox Series X

Xbox Series S

Xbox Velocity Architecture

Quick Resume

Hardware-accelerated Direct X Raytracing

Gaming at up to 120 FPS

Backwards compatible with thousands of games across four generations

Dolby Vision and Dolby True HD with Atmos

HDMI 2.1 output

Custom 1TB SSD Internal Storage

Custom 512GB SSD Internal Storage

12 teraflops of processing power

4 teraflops of processing power

True 4k gaming

Native resolution of 1440p

Plays physical game discs

Does not play physical game discs

Stream 4K Ultra HD video on your favourites like Netflix, Amazon Video, Disney+ and more

Plays 4K UHD Blu-ray entertainment

Included With Xbox All Access

24 months of Xbox Game Pass Ultimate with over 100 high-quality games

Online multiplayer

Next-gen gaming with no upfront cost

JOIN NOW

Frequently Asked Questions

General

What is Xbox All Access?

Xbox All Access is your all-inclusive pass to Xbox. Get an Xbox Series X or Xbox Series S, plus 24 months of Xbox Game Pass Ultimate, from £20.99 a month for 24 months.^  Enjoy an instant library of over 100 high-quality games for console, PC, join friends with online multiplayer.  Plus, experience all new Xbox Game Studios titles the day they release.  With no upfront cost and everything you need to play, Xbox All Access is the best value in gaming.†

Can additional items be added to my Xbox All Access purchase for a low monthly price?

No. While we’re always looking for new ways to give gamers the best value and choice, right now you can’t add other items such as Xbox accessories or extended warranties to be included in your Xbox All Access monthly payment at this time.  However, additional items can be purchased separately.

Does Microsoft provide the financing for Xbox All Access?

Klarna provides financing for Xbox All Access and determines qualifications for, and terms of, credit.

Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

^ Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Klarna Bank AB (publ) registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431. If you make your payments by the due date each month, the monthly payment should allow you to pay off the purchase within 24 months with no extra cost (0% APR).    

Can I use my credit card instead of Klarna financing for my Xbox All Access purchase?

No. Xbox All Access is only available through participating retailers’ financing partners, such as Klarna.

Are there any fees for my Klarna line of credit for Xbox All Access?

There are no application fees, no annual fees, nor early repayment fees for your Klarna financing agreement for Xbox All Access.

However, missing payments can have serious consequences for you.

Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

Can I make multiple Xbox All Access purchases?

Only one Xbox All Access purchase can be made per transaction.

I noticed Xbox All Access can be purchased at 4 Gadgets through their affiliated partner Exertis. Who is Exertis?

Exertis is one of the UK’s leading technology distribution and specialist service providers.  Lean more about Exertis at www.exertis.com/about-exertis.php

Payments / Financing

How do I contact Klarna for financing related questions?

Log in to the customer portal at app.klarna.com at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team at app.klarna.com or https://www.klarna.com/uk/customer-service/.

Is Klarna financing required for my Xbox All Access purchase?

Yes. Klarna lets you enjoy Xbox All Access with no upfront cost, a fixed monthly price, and 0%APR for 24 months with Klarna. Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.^

What is Klarna financing?

Klarna financing for Xbox All Access lets you spread the cost into equal monthly payments with 0% interest and no upfront cost. Your monthly payments are made by direct debit each month, the monthly payment shown means the finance contract will be paid off in 24 months with no extra cost (0% APR). Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

Will my credit be impacted when I apply for Klarna financing?

When you apply for Financing with Klarna, Klarna will make a full credit search with credit reference agencies who will supply credit information. The agencies will record details of the search, which can be seen on your credit file, whether or not credit is granted. This record will also be visible to third parties and may affect other organizations’ future decisions on whether or not to provide you with credit. For any questions relating to the credit check process, contact Klarna’s customer support team.

How do I make payments with Klarna?

All payments are made by Direct Debit. Your payment will be taken from your account on or around the 5th of each month and won’t start until your new console has been shipped. You will receive an email notification which will highlight the payment has been made. You can use the Klarna App to change your bank details if required. Please note that if you do not have sufficient funds to satisfy the Direct Debit payment, your bank may levy a charge for the failed direct debit.

Where can I view my Klarna account summary and payment history?

Log in to the Klarna customer portal https://app.klarna.com/login or via the Klarna app, which is available on Android and IOS, to review your purchases and manage your account. If you need further assistance, contact Klarna’s Customer Service team at https://www.klarna.com/uk/customer-service/.

Xbox Game Pass Ultimate

What is Xbox Game Pass Ultimate and what are its benefits?

Xbox Game Pass Ultimate includes all the benefits of Xbox Live Gold, plus over 100 high-quality console and PC games.  New games are added all the time, so there’s always something new to play.  Enjoy exclusive member deals and discounts.  Play together with friends on the most advanced multiplayer network and discover your next favourite game.  Learn more at www.xbox.com/gamepass.

An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

If you’re already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Ultimate membership up to a maximum of 36 months.  Xbox Game Pass Ultimate memberships are limited to 36 months.

If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Xbox Game Pass Ultimate membership through Xbox All Access.  You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.

To check your prepaid balance, go to https://account.microsoft.com/services.  Note, once converted to Xbox Game Pass Ultimate, Xbox Live Gold and other Game Pass memberships cannot be unconverted.  Learn more at www.xbox.com/gamepass.

What happens to my Xbox Game Pass Ultimate membership if I return my Xbox All Access purchase?

If you redeemed the 24-month Xbox Game Pass Ultimate membership prior to returning your Xbox All Access purchase, the 24-months of Xbox All Access Ultimate will be removed from your account at time of return.  Note, once your existing Xbox Live Gold and/or Game Pass memberships are converted to Xbox Game Pass Ultimate, Xbox Live Gold and other Game Pass memberships cannot be unconverted.  Learn more at www.xbox.com/gamepass.

Digital Direct – redemption of content

I’ve purchased Xbox All Access. How do I redeem Xbox Game Pass Ultimate?

Your 24-month Xbox Game Pass Ultimate membership is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.

To redeem during initial setup:

  • As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them then, the offers remain on the console until they’re redeemed.

To redeem after setup in Settings app:

  • Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
  • Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library, and then look under Available offers to see your offers.

 

What should I do if I purchased Xbox All Access but don’t see an option to redeem Xbox Game Pass Ultimate on my console?

If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, directly contact Exertis where you purchased Xbox All Access. They’ll need to verify your Xbox All Access account, console Serial Number, and determine next steps.

Does the 24-month Xbox Game Pass Ultimate membership have to go to whoever bought Xbox All Access?

No, anyone can redeem the membership on the console purchased with Xbox All Access.

Returns / Exchanges

Can I return or cancel an Xbox One console/bundle purchased with Xbox All Access?

With Xbox All Access, you are purchasing the console and the entire 24-month Xbox Game Pass Ultimate membership from the retailer at the time of purchase.  The purchase is subject to the Exertis returns policy.  Your purchase must be returned within 30 days. You can find further information about our returns policy in our Terms & Conditions

Can I return my console purchased with Xbox All Access at 4gadgets?

All Xbox consoles purchased with Xbox All Access must be returned directly to Exertis.  4gadgets cannot accept Xbox All Access console returns at this time.

How do I return my console purchased with Xbox All Access?

If you are within the Goodwill Refund Policy period (30 days) and would like to return the Product and request a refund (either due to a change of mind or a technical or quality issue), please contact Customer Service on xboxAAsupport@exertis.co.uk.

Please note, you will be required to provide the following details when requesting a refund:

  • Reason for return (change of mind or technical or quality issue)
  • Order Number
  • Collection address

We will arrange collection and pay the costs of return in all circumstances, including where you are exercising your right to change your mind.

If I return my Xbox All Access purchase, do I need to take further action to cancel my Klarna financing agreement? What happens to my Klarna financing agreement if I make a return?

Once the return has been accepted and processed by Exertis, no further action is required to your Klarna financing agreement. The cancellation will mean the financing agreement will be settled.

Can I cancel my Xbox Game Pass Ultimate membership and reduce my payments?

No. The Xbox Game Pass Ultimate membership is included in the Xbox All Access purchase. You cannot cancel your membership and reduce your monthly payment.

Repairs / Warranty / Hardware Troubleshooting

What happens if my console breaks?

If your console develops a fault within 30 days of delivery, please contact Customer Services at xboxAAsupport@exertis.co.uk. If a defect arises after expiry of 30 days from the date of delivery, please contact https://support.microsoft.com/devices in the first instance.  If you still require assistance, please contact us at Customer Services

With Xbox All Access, you own the console and 24-month Xbox Game Pass Ultimate membership outright upon purchase.  The Microsoft Limited Warranty covers the Xbox console and Xbox controller for one year, irrespective of the length of your financing term.  If your console and/or controller malfunction after that one-year period, you would be responsible.  Please note, monthly payments will continue until the remaining balance on your Klarna financing agreement is paid in full, even if your Xbox console is not working. For additional support information please see https://support.microsoft.com/devices.  Your legal rights are not affected.

What should I do if I purchased Xbox All Access but don’t see an option to redeem Xbox Game Pass Ultimate on my console?

If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, directly contact Exertis where you purchased Xbox All Access. Exertis will need to verify your Xbox All Access account, console Serial Number, and determine next steps.

Once we verify your Xbox All Access account is active, we may require you to perform a full factory reset. For this reason we recommend you do not download any games until we verify your account

Delivery Information & Order Updates

  • Delivery will be made in the UK only
  • Goods will be dispatched and generally delivered within 3 days
  • You will be sent an e-mail once the Console has been dispatched which will include delivery tracking details. You will also receive a text message from our third party courier (DHL) on the morning of proposed delivery with a two hour delivery window
  • There must be someone present at the delivery address as a signature is required upon receipt of goods
  • If there is no one available to take receipt of your order on your delivery date, our carrier will aim to reattempt delivery on the following working day. Failing which the courier will leave you a note telling you how to rearrange delivery or you may contact Customer Service on xboxAAsupport@exertis.co.uk.
  • Weekend and bank holiday deliveries not available
  • Parcels cannot be left in a safe place or with a neighbour
  • Parcels received with visible damage, must be signed for as such. Damages must be reported within 24 hours to our Customer Service team by emailing xboxAAsupport@exertis.co.uk
  • To get an update on your Xbox All Access order please contact Exertis on xboxAAsupport@exertis.co.uk


Disclaimer

Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

Exertis (UK) Ltd is registered in England and Wales with registered office at Technology House, Magnesium Way, Hapton, Burnley, BB12 7BF, company registration number 01511931, VAT number: GB864438791. Exertis (UK) Ltd, trading as ‘Exertis’ is authorised and regulated by the Financial Conduct Authority (‘FCA’) for regulated consumer credit activities. Our FCA firm reference number is: 724025. You can check this on the Financial Services Register at https://register.fca.org.uk. We are a credit broker and not a lender. Exertis (UK) Ltd solely makes introductions for credit products provided exclusively by Klarna Bank AB (publ).

Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

^ Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Klarna Bank AB (publ) registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431. If you make your payments by the due date each month, the monthly payment should allow you to pay off the purchase within 24 months with no extra cost (0% APR).

New application with Klarna, including credit assessment, contract, terms and pricing apply. See Klarna Credit Agreement for terms and conditions.

Prices vary by console. Xbox Game Pass Ultimate: 24-month subscription; game catalogue varies over time, by region, by device. Internet access required (ISP fees apply). Membership conversion: your existing Xbox Live Gold and Xbox Game Pass, and EA Play (console) membership(s) will automatically convert to Ultimate at a conversion ratio, learn more https://xbox.com/gamepass, https://www.ea.com/ea-play/terms. Game streaming: requires compatible controller (sold separately). Halo Infinite expected 2021. Digital Direct: Your digital content will be delivered directly to your console during set-up; no codes required. All included digital content will be attached to the first Microsoft Account that redeems it. For more information, visit xbox.com/digitaldirect. Warranty: console is under a 1 year limited hardware warranty (90 days for controller/accessories) regardless of length of financing. (Microsoft Limited Hardware Warranty: https://support.microsoft.com/warranty). See product terms at Xbox.com/XboxAllAccessTerms.

Your Application was Declined

We regret to inform you that your application cannot be approved at this time.

As part of this application, we obtained information from the following Credit Reference Agencies:

Experian Ltd

Phone: 0800 013 8888

Website: www.experian.co.uk

Trans Union Ltd

Phone: 0330 024 7574

Website: www.transunion.co.uk

For more information, you can contact us at klarna.co.uk/customer-service

 

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